Employee Assistance Program


Your employer cares about your health and well-being and has partnered with MYgroup to provide you with an employee assistance program.

An EAP is a company-sponsored benefit that provides you with the support and resources you need to address personal or work-related concerns. Through our website, you can learn more about our program. If you need immediate assistance, please call 800-633-3353.

How It Works

We all face difficulties at different points in our lives. Most of the time we are able to either resolve these situations ourselves or with the help of family and friends. There are other times when having professional help can make the difference between solving a problem or continuing to struggle through periods of confusion, indecision and personal crisis. It is at those times that the EAP is most helpful to you and your family.

MYgroup offers you and your immediate household members:

  • Free, confidential help with personal or work-related concerns
  • Referrals to other sources for assistance
  • 24-hour emergency coverage

When you or your immediate household members call the EAP, you are offered a needs assessment by an experienced, licensed clinician. The needs assessment is conducted within two counseling sessions. If it is determined that the problem can be resolved through problem-solving sessions, the clinician may request further sessions to assist in resolution. If it is determined that a referral is needed for ongoing support, the clinician will assist in connecting you with the most cost-effective resources.

EAP is not a therapy model. The focus is on problem resolution with linkage into therapy as an option.

EAP Orientation and Services Offered

Request Appointment

You may access EAP services through a voluntary self-referral or a mandatory formal management referral. A self-referral occurs when an employee or household family member chooses to use the EAP services. A formal management referral occurs when an employer makes the referral due to work performance issues, and participation by the employee is mandatory.

To request assistance or an appointment, complete the online form or simply give us a call.

Work-Life Services

Through our work-life services, MYgroup provides employees online access to the resources they need to deal with the personal issues that may influence their individual effectiveness and productivity.

Our EAP is designed to help with all kinds of life situations.

Marital difficulties
Family problems
Balancing work and family
Relationship issues
Work-related concerns
Alcohol and drug use/abuse
Grief and loss
Elder care
Healthy living
Crisis events

How to Access




A clinician may assess your situation prior to scheduling an appointment to ensure that you are receiving the most appropriate care.