EMPLOYEE ASSISTANCE PROGRAM
Free from distraction. Focused on what matters.
Work-Life Services help people manage and overcome personal life issues that can otherwise distract from their professional responsibilities. From child and elder care to financial or legal issues, we are available via a toll-free number and website. All calls are answered by degreed and highly-trained care consultants.
When a personal problem arises, employees have unlimited access to a comprehensive website that includes a resource library with more than 11,000 articles. The site features searchable databases and resource links for child care providers, elder care, and related services. Financial tools include a discount shopping program. Downloadable legal forms, such as living wills and power of attorney documents, are available as well.
Our nationwide network of attorneys provides consultation to employees and family members regarding their legal concerns, with the exception of those involving disputes or actions between an employee and their employer or the EAP or for business issues. MYgroup offers both free telephonic advice service and local referral services for a free half-hour consultation. In most instances, the attorneys agree to discount their hourly fees by 25% if additional assistance is required.
Qualified financial counselors and educators are available Monday through Friday with pre-scheduled counseling sessions available on Saturday, during the day or evening. If an appointment is desired for an hour long consultation, we will send the caller applicable worksheets and educational materials prior to the appointment as well as a summary of goals and next steps after the appointment.
ID Theft Recovery
ID theft recovery provides employees with a toll-free,
telephonic, 30-minute consultation with a certified consumer credit counselor. The consumer credit counselor helps the caller assess his or her risk level and identify steps to resolve potential identity theft.
Consultation & Referral
Work-Life Services can be upgraded to include consultation and referral, which includes a work-life specialist taking further steps and providing customized, confirmed, matched referrals within 6 to 12 business hours.
We offer wellness programs with a proactive emphasis, which ultimately results in cost savings. Products and services include wellness coaching, health assessments, online wellness resources, and a tobacco quitline.
"Employees seem to really value the fact that their job comes with free confidential counseling, and our EAP serves as a good recruiting and retention tool."
Director of Administration, NGK Ceramics USA Inc.
- CaroMont Health
- Federal Reserve Bank
- General Dynamics
- Goodwill International
- Ingram Industries
- Levi Strauss
- National League of Cities
- Pepco Holdings
- Roush Fenway Racing
- University of South Carolina