How It Works
We all face difficulties at different points in our lives. Most of the time we are able to either resolve these situations ourselves or with the help of family and friends. There are other times when having professional help can make the difference between solving a problem or continuing to struggle through periods of confusion, indecision and personal crisis. It is at those times that the Member Assistance Program (MAP) is most helpful to you and your family.
MYgroup offers you and your immediate household members:
- Free, confidential help with personal or work-related concerns
- Referrals to other sources for assistance
- 24-hour emergency coverage
When you or your immediate household members call the MAP, you are offered a needs assessment by an experienced, licensed clinician. The needs assessment is conducted within two counseling sessions. If it is determined that the problem can be resolved through problem-solving sessions, the clinician may request further sessions to assist in resolution. If it is determined that a referral is needed for ongoing support, the clinician will assist in connecting you with the most cost-effective resources.
MAP is not a therapy model. The focus is on problem resolution with linkage into therapy as an option.
The MAP can include work-life services, which offers members telephonic and web-based resources to help balance work and life. Check with your organization to see if your MAP includes this benefit. If so, you may access those services through this link with your member-specific username and password.
MAP Orientation and Services Offered
Our MAP is designed to help with all kinds of life situations.
Balancing work, school, and family
Alcohol and drug use/abuse
Grief and loss
How to Access
A clinician may assess your situation prior to scheduling an appointment to ensure that you are receiving the most appropriate care.